Contact Us
Susan Helmore
Phone: 03 443 7747
Mobile: 027 215 8851
Email: natural@redrata.co.nz
Address: Wanaka, New Zealand
Ordering
Shopping at Red Rata is easy. Choose your products from the downloadable brochure and use our online order form. Choose to pay by Direct Credit, Cash or Credit Card. Payment details will be emailed to you within 24 hours.
Pricing and GST
All prices are in New Zealand Dollars and inclusive of 12.5% GST (Goods and Service Tax). We do not accept payment in any other currency.
Delivery
Postage is $4-6 using NZ Post Tracked Parcel Post. Orders will be posted on receipt of full payment and delivered within 2-3 working days. Overseas postage on request.
Returns Policy
If you are dissatisfied with your order for any reason we will be happy to give you a full refund if you return the goods undamaged to us within 7 days.
Please notify us by email giving the reason why you are dissatisfied with the goods, before you return them (at your expense). Goods returned without prior notification will not be accepted.
Privacy Policy
Any personal information supplied to us will only be used to process your order.
We do not share your information with any third parties.
We respect your privacy and will do everything that we can to protect it.
